MOTO LUXE Privacy Policy

We want you to feel completely secure when ordering from motoluxe.com or motoluxe.eu, we use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet.

The security of your personal information is very important to us. We never sell or rent your personal information to any third parties under any circumstances. We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us and will only use it as we have described in our Privacy Policy. Safe shopping at motoluxe.com, we do NOT hold or store any credit/debit card details.

When paying with a credit/debit card online, you will be using a secure online payment merchant to ensure a safe & secure transaction. At absolutely no point will motoluxe.com or motoluxe.eu have access to or view your credit card details! We simply receive confirmation from our secure online payment partnet that your payment has been confirmed.

Will collect and use personal information of customers and members only as follows: Our purpose in collecting personal information. Personal information means information about you which is, or can be, tied to you as an individual. We collect personal information to:  

* deliver the products and services you want;  

* administer our businesses;

* develop and communicate special offers;

* provide customer service;

What information we collect and how we collect it

The information we collect may include:

* contact information, product preferences, and other information you provide when you do business with us or sign up for certain services, such as a personalized website account;

* technical information (such as your Internet Protocol address, your computer's operating system and browser type, and the address of a referring website, if any, and the path you take through our web pages) when you visit our websites;

* when you visit our website, we may place a "cookie," a small computer file, on your computer to help us recognize and serve you better when you return. You may delete this cookie from your computer. You may also set your Internet browser to reject cookies, however, doing so will limit the functionality of our website.

How we use personal information

* we do not sell or rent personal information to others.

* we do not use cookies to track movements on websites other than our own.

* we do not disclose personal information to non-Affiliates except in the following situations:

* when you request or give us permission to do so;

* we may share information with Affiliates for these same reasons and also to let you know about special offers, new products and services, and other great values, unless such sharing is prohibited by law. We may share with Affiliates and non-Affiliates statistical information that does not identify you individually. We take reasonable steps to protect your personal information.

Modifications to our privacy policy

We reserve the right to change our privacy policy at any time, except as may be prohibited by law. We will post revisions online. Use of our website or services or the purchase of products after posted changes means that you consent to the privacy policies as changed. Contact us for more information about our privacy policies.

If you have questions about our privacy policies, contact us at contact@motoluxe.com or write to the Moto Luxe office located nearest to you (the addresses are available via our contact page).

What Personal Information we Collect

As set forth in more detail below, Moto Luxe ("motoluxe.com" or "motoluxe.eu" or "We") collects personal information that you provide when using the motoluxe.com or motoluxe.eu web site ("Site"). This information includes your first and last name, address, email address and a password when you create your online account. You can browse this Site without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.

Purchase Information

When you make a purchase from motoluxe.com ou motoluxe.eu, we collect your name and payment method information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).

When you create an account at motoluxe.com or motoluxe.eu, you can save a shipping addresses in your motoluxe.com or motoluxe.eu account. You may change this saved information anytime. Simply go to Your Account. Log in with your email address and password, then edit or delete whatever personal information you wish.

Services Account Information

We collect personal information from customers who wish to use any of the motoluxe.com or motoluxe.eu services. In order to use these services you must provide your email address and password or create an account at motoluxe.com or motoluxe.eu.

Cookies and Other Computer Information

When you visit motoluxe.com or motoluxe.eu, you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit this Site so we can enhance and customize your online shopping experience. You can choose to browse on motoluxe.com or motoluxe.eu without cookies, but without these identifier files you will not be able to complete a purchase or take advantage of certain features of this Site. These features include storing your basket for later use and, in the future, providing a more personalized shopping experience. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. We also collect certain technical information from your computer each time you request a page during a visit to motoluxe.com or motoluxe.eu. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to this Site and will not sell or rent this information to any third parties. We also contract with third parties to provide us with data collection and reporting services regarding our customers' activities on this Site and to track and measure performance of our marketing efforts. These third parties may use cookies and may receive anonymous information about your browsing and buying activity on this Site. None of your personally identifiable information (such as your name, address, email address, credit card number, etc.) will be received by or shared with these third parties. We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this Site.

Other Times We May Collect Personal Information

From time to time, motoluxe.com or motoluxe.eu may conduct surveys and contests via the Site, email, other media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.

How We Use Your Personal Information

Information we collect on motoluxe.com or motoluxe.eu may be used to enhance your shopping experience in the following ways:

* Deliver products and services that you purchase online

* Register you as a member of motoluxe.com or motoluxe.eu

* Prevent fraud and bill you for your purchases

* Confirm your orders

* Respond to your customer-service enquiries or requests

* Communicate great values and featured items to you

* Find and stock the products you want

* Customize your shopping experience

When and With Whom We Share Your Personal Information

We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; enabling access to our partners' web sites; providing a personalized shopping experience; preventing fraud; completing payment method processing; Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.

How You Can Control the Use of Your Personal Information

You can modify your personal information anytime. Simply go to Your Account. Log in with your email address and password and edit whatever information you wish. Do not share your motoluxe.com or motoluxe.eu password with anyone. Other than on this Site, motoluxe.com or motoluxe.eu will never ask you for your password. It is important to note that financial information or credit card details are NOT held or saved in your account in any case, therefore any unauthorized access would not result in anyone obtaining these details.

How We Protect the Security of Your Personal Information

The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet Ultimately, your personal information is protected by the password you created when you created an account at motoluxe.com or motoluxe.eu (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of motoluxe.com or motoluxe.eu will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Your Account.

How You Can Decide What Marketing Communications You Receive From Us

Moto Luxe may from time to time send you email messages or other forms of marketing communications describing new items, featured merchandise and great values. You can choose to stop receiving any marketing emails from us at any time. The only email messages you will receive from motoluxe.com or motoluxe.eu when you elect not to receive marketing emails will be to confirm any purchases you make on our site, let you know your order has been shipped, respond to your Customer Service enquiries and to answer any other questions you may have about our site. In addition, we may also need to send operational emails to inform you of any changes to our site that might affect your personal information, or to announce product recalls.

More About Your Privacy

We realize that making purchases at motoluxe.com or motoluxe.eu, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit card, in addition to any other personal information that can be linked to you, personally. We believe that you have a right to know, before shopping at motoluxe.com or motoluxe.eu or at any other time, exactly what information we might collect from you, why we collect it and how we use it. We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit. If you have an account at motoluxe.com or motoluxe.eu and you want to modify any of your personal information, you can do so anytime by going to Your Account. Log in with your email address and password, then edit whatever personal information you wish. Moto Luxe may provide links to certain third party web sites.

This Privacy Policy applies only to activities conducted and personal information collected on this web site. Other web sites may have their own policies regarding privacy and security. This Privacy Policy was last updated on December 10th, 2013. We reserve the right to change, modify or amend this policy at any time. Please check our Privacy Policy periodically for changes. Use of the motoluxe.com or motoluxe.eu web site after modification implies that you consent to this Privacy Policy as modified.